Saturday, August 28, 2010

Taking Calls.

As Jen says, when life gets full, the blog gets empty. I'm going to make it up to you as we close out summer - the unofficial end of summer, anyhow.

I don't write very often about work, but this week, there was a significant article written in The Gray Lady about my boss. It was a complex piece of op-ed journalism about the federal budget that dared to touch on the third rail: Social Security.

All seemed well in the office for the next 36 hours, until a progressive group that I've supported in the past jumped on it, sent out an email to a few million e-subscribers, and asked them to call in and tell us how they feel. Their email also contained a blatant lie, and I'm not sure yet how they get away with it; will they have to retract it? Anyhow... in the meantime...

Away we go with the phones! It was just like the days before the health reform bill passed. Call after call after call... and of course each and every constituent has a right to express their opinion... but it did mean I was unable to help an 18 year old who needs to prove his citizenship and is lost in a paperwork maze (he has to wait till Monday) and unable to help a constituent whose property outside the U.S. has been siezed by local authorities.

Instead, I spoke with 8 or 10 folks about their thoughts on the article. Except... not ONE had read it. They'd all read the incorrect, inflammatory and 100-word e-blast. But none had clicked on the link and read the source material. They vehemently asked for cuts in defense spending and ag subsidies instead... which I softly pointed out the source article showed the boss is in major favor of. "Oh. Really?" And then, "Yes," I'd say. "If you have the time and access to the internet, I recommend reading the article. There's a link at the bottom of your email, and it is quite an interesting article."

So, some days I'm impressed with the dedication of people around my community.

And some days I want to say, oh you impressive elecorate, picking up the phone with no knowledge but lots of feelings! Go, you! Asshats.

My favorite person said, "Well, yeah, I started to read it, but I just didn't have the time!" I know the feeling, dude. I was also hoping to get back to my actual work.

No comments:

Post a Comment